Privacy Policy
1. Controller
Plunet GmbH
Marktplatz 24, D-97070 Würzburg, Germany
E-Mail: info@plunet.com
Data Protection Officer / Datenschutzbeauftragter:
datenschutz@plunet.com | T +49 (0)931 32112 15
2. Scope
This Privacy Policy explains how Plunet GmbH ("Plunet", "we", "us") collects, uses, and protects personal data when you visit www.plunet.com or contact us.
3. Data We Collect
We may process the following personal data:
- Contact data (name, e-mail, company) when you submit a contact form or request a demo
- Usage data (IP address, browser type, pages visited) via server logs and analytics
- Communication data from e-mails or messages you send us
4. Legal Basis for Processing
We process personal data on the following legal bases (GDPR):
- Art. 6(1)(a) GDPR – your consent (e.g. cookies, newsletter)
- Art. 6(1)(b) GDPR – performance of a contract or pre-contractual measures
- Art. 6(1)(c) GDPR – compliance with a legal obligation
- Art. 6(1)(f) GDPR – legitimate interests (e.g. analytics, security)
5. Analytics and Tracking Tools
This website uses the following tools:
Google Analytics
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4. We use Google Analytics to analyze website usage. IP anonymization ("anonymizeIP") is enabled. Data may be transferred to Google servers in the USA under Standard Contractual Clauses pursuant to Art. 46(2)(c) GDPR. You can opt out at: https://tools.google.com/dlpage/gaoptout
Google Ads (Conversion Tracking & Remarketing)
We use Google Ads to measure campaign performance. A cookie is set when you access our website via a Google ad. You may withdraw consent at any time via our Cookie Settings.
Hotjar
Hotjar Ltd., Level 2, St Julians Business Centre, St Julians STJ 1000, Malta. We use Hotjar to analyze user behavior (clicks, scroll depth, screen size). Personal data is anonymized. Opt-out: www.hotjar.com/legal/compliance/opt-out
6. Social Media Plugins
This website includes plugins from:
- Facebook / Meta (Meta Platforms Ireland Ltd., Dublin 2, Ireland)
- Instagram (Instagram Inc., Menlo Park, CA, USA)
- XING (XING AG, Hamburg, Germany)
- YouTube (Google Ireland Limited, Dublin 4, Ireland) – embedded in enhanced privacy mode
When you interact with these plugins, data may be transmitted to the respective provider. Please refer to their individual privacy policies for details.
7. Newsletter and Event Registration
We offer newsletter subscriptions and event registrations using a double opt-in process. Your data (name, e-mail, company) will be used exclusively for the respective purpose and not shared with third parties. You may unsubscribe at any time via the link in each newsletter.
8. Contact Forms
Data submitted via contact forms is stored solely for the purpose of handling your inquiry and is not shared with third parties.
9. SSL Encryption
This website uses SSL encryption (https). Encrypted data transmitted to us cannot be read by third parties.
10. Electronic Invoicing
For electronic invoicing, Plunet uses the service provider B2BROUTER GLOBAL, S.L., Avenida Diagonal 433.1-1, CP 08036, Barcelona, Spain (https://www.b2brouter.net). Only data necessary for invoice creation is transmitted (name, address, invoice details). Privacy policy: https://www.b2brouter.net/de/nutzungsbedingungen/
11. Data Sharing
We do not sell personal data. Data may be shared with processors under appropriate data processing agreements, or with authorities as required by law.
12. International Transfers
Where data is transferred outside the EEA, we ensure appropriate safeguards (e.g. EU Standard Contractual Clauses, Art. 46 GDPR).
13. Retention
Personal data is retained only as long as necessary for the stated purpose or as required by law.
14. Your Rights (Art. 15–21 GDPR)
You have the right to:
- Access your personal data (Art. 15)
- Rectification (Art. 16)
- Erasure / "right to be forgotten" (Art. 17)
- Restriction of processing (Art. 18)
- Data portability (Art. 20)
- Object to processing (Art. 21)
- Withdraw consent at any time (Art. 7(3))
To exercise your rights: datenschutz@plunet.com
You have the right to lodge a complaint with the competent supervisory authority:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
15. Changes
We review and update this Privacy Policy regularly. The current version is always available on this page.